VisualDOE FAQ
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Contents
INSTALLATION
PROJECT (click to see questions)
BLOCKS (click to see questions)
FACADES (click to see questions)
SYSTEMS (click to see questions)
PLANT (click to see questions)
ORGANIZERS AND EDITORS (click to see questions)
3D VIEWER (click to see questions)
RUNNING SIMULATIONS (click to see questions)
GENERAL (click to see questions)
GLOSSARY OF TERMS (click to see questions)
Installation
- How do I install the program to a different directory?
- The main setup program installs all the files in the 'C:\Program Files\GDT\' directory. To change the location of the program you'll have to run the setup program individually from their respective folders on the CD. This will give you the option to select a different installation path for each program.
- How do I uninstall the program?
- VisualDoe can be uninstalled using the 'Add/Remove Program' option on your computer. You can access it by going through 'Start|Settings|Control Panel' on your 'Task Bar' and clicking on 'Add/Remove Program'. Select the program to uninstall and click on 'Add/Remove' button to uninstall it. This will remove all the files related to the program except for the project/data files that you have created. To remove those files you'll have to delete the 'Projects' folder from the installed directory.
- I get an error message 'Can't copy iKernel' when I run the main installation program.
- The main installation program (InstallAll.exe) is not able to run the individual setup programs. Exit the main installation and run the individual installations (Setup.exe) from their directories on the CD.
- Do I have to uninstall previous versions of VisualDOE 2.5?
- No, the previous version of VisualDOE does not need to be uninstalled. It is recommended that you retain the old version of the program to continue working on projects that were created using VisualDOE 2.5.
- I get an error when I install/run/reboot on a computer running 'Windows 2000'?
- You have to log in as the 'Administrator' on a 'Windows 2000' or a 'Windows NT' system to be able to install and use the programs. 'Green Design Tools' programs update the Windows registry every time you run them. The user needs to have the right to write to the registry in order to run the program.
- Can I install the programs on a 'Windows NT' system?
- Installation CDs purchased starting March 2002 will install on NT systems without problems.
If you have an earlier CD, some software installed on your computer may interfere, or not run correctly after installing 'Green Design Tools' programs. If you do want to test the program on a 'Windows NT' system, run the GDT installation from the individual folders on the 'Green Design Tools' CD. After installation finishes and before you reboot the machine, reinstall the latest service pack for 'Windows NT'.
- My Windows NT system crashes after installing Green Design Tools.
- Refer to the previous FAQ about NT system installation. Follow these steps to restore your Windows NT system:
- Use the Windows NT Setup Disks to reboot your machine.
- When prompted to select the installation mode, select Repair NT and follow the instructions, answer "YES to ALL" when prompted to replace files.
- After repairing Windows NT, re-apply the current service pack.
- Register all files in 'C:\Program Files\GDT\Shared' directory.
- Why are all the component sizes listed as '0' in the setup program?
- The main installation program (InstallAll.exe) has a reference to all the other installations. Due to limitations of the installation software the correct sizes of the referenced setup programs can’t be displayed. The program description on the form does give you an approximate installed size for each program.
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